Category

Social Monitoring

Common Mistakes to Avoid with Poor Business Reviews Online

The crappy online review.  It happens. To all of us.

Sometimes warranted (rarely) but always a concern, poor business reviews online can really hurt your business. We’ve all been there.  On Yelp, Yahoo, Reddit, Twitter or any number of sites or apps there’s a pit you might get in your stomach when you read negative comments about your product, service or business.

You might ask…

Are You Better than Amazon?

The economy is on the rebound! The proof? Well, for one, Amazon is hiring. Small business owners may not find that to be the most awesome news, but here’s why it is such a big deal. Today the buzz is all about Amazon’s amazing growth; they are hiring 7,000 people – 5,000 to pack and ship and 2,000 Customer Service reps. 2,000 living, breathing humans. People who’s sole job is to answer the phon…

The San Francisco Plane Crash and Social Media Learnings

San Francisco Crash of Asiana 214

Social Media Learnings from The Crash of Asiana 214

Being based in The San Francisco Bay Area, the tragic crash of Asiana Airlines flight 214 at SFO on July 6, hit especially close to home for all of us at Social Jumpstart.  As the story unfolded it was interesting to observe how various airlines and airports utilized their social media channels to help (or not help) both their customers and…

Must-Have Apps

 

To a twenty-something-year-old, our iPhone is our lifeline. Just because we may not use our cell phones to make calls anymore, doesn’t mean we don’t use it in every other aspect of our lives. Interacting with friends, sharing moments and photos, navigating, and paying someone back is all accomplished on our smart phone. Young adults are the leaders in mobile app use and our…

5 Tools for Small Business Social Success

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A Social Jumpstart Guest Post By Software Advice Market Analyst Ashley Furness

 

Recent reports reveal a troubling disconnect between what customers expect when they express concerns on social media and how companies actually respond. While 62 percent of consumers use Twitter, Facebook and other channels to broadcast service complaints, a vast majority of those messages never…

Contact Social Jumpstart

Are you a small business owner and entrepreneur seeking to effectively leverage Social Media to grow your business?
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About Social Jumpstart

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For our clients, we make the phone ring - we help tell their stories in such a creative and compelling way that prospects rapidly become customers.

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